These Terms of Use (the “Terms”) form a contract between you and the publisher of the RideXplorers mobile app (“the app,” “the service,” “we”). By downloading, installing, or using the app, including without creating an account, you accept these Terms. If you do not accept them, do not use the app.

The processing of your personal data is described in the Privacy Policy, which forms an integral part of these Terms.

1Publisher

Publisher
Alexis JUILLARD, sole proprietor
SIRET
994 742 898 00012
Address
7 rue Guichard, 93110 Rosny-sous-Bois, France
Contact

2Purpose of the service

RideXplorers lets you discover theme parks and attractions around the world, view information about them (pages, specs, wait times, opening hours, news), log your rides and reviews, and share this activity with other users. The app is provided free of charge, with no in-app purchases or subscriptions.

3Access, minimum age, and account

  • Part of the app is accessible without an account. An account is required to publish content, log rides, use favorites, and access the activity feed.
  • You must be at least 13 years old to create an account. Between 13 and 15, an account can only be created with the agreement of the holder of parental authority: 15 is the age of digital consent set by French law (Article 45 of the French Data Protection Act, loi Informatique et Libertés), which applies because the publisher is established in France. If the law of your country of residence sets a higher age, that age applies.
  • You agree to provide accurate information, not to impersonate any third party, and to keep your login credentials confidential. You are responsible for all activity carried out from your account.
  • One account per person. Creating multiple accounts in order to circumvent a block or a sanction is prohibited.
  • You can delete your account at any time from within the app, under Settings › Privacy and account › Delete my account; deletion is immediate after confirmation. If you no longer have access to the app or to your account, write to contact@ridexplorers.com from the email address associated with your account: deletion then takes place within 72 hours and you receive confirmation of it. Deletion is final: the account and all content and data linked to it are erased from our databases, with no possibility of restoration. Only our encrypted technical backups, kept for a maximum of eight weeks and then overwritten by rotation, may retain a residual trace; they are used solely to restore the service after an incident. The steps to follow are detailed on the support page.

4License to use the app

We grant you a personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to use the app on Apple-branded devices that you own or control, within the limits of the Usage Rules of Apple's App Store Terms and Conditions, and exclusively for personal, non-commercial purposes.

You may not: copy, modify, decompile, disassemble, or reverse engineer the app, except to the extent permitted by law; extract, scrape, or massively reuse the service's data, in particular through scripts, bots, or automated calls to our interfaces; circumvent any technical protection or limitation measure; or resell, rent, or redistribute all or part of the service.

The app, its trademarks, its interface, and its code remain our property or that of our licensors. Nothing in these Terms transfers any intellectual property rights to you.

5Content published by users

5.1 Your content

You remain the owner of the content you publish (reviews, ratings, comments, photographs of rides and parks and their captions, profile photo, bio, shared sessions). For as long as it is published, you grant us a free, non-exclusive license to host, reproduce, display, and distribute this content within the service, solely for the purpose of operating the service. This license ends when you delete the content or your account, subject to technical backup copies and to content already retained for legal or moderation reasons.

You warrant that you hold the necessary rights to the content you publish and that it does not infringe any third-party rights.

5.2 Zero tolerance for objectionable content and behavior

We apply a zero-tolerance policy toward objectionable content and abusive users. Any content that is reported and found to violate these rules is removed, and the account that published it may be suspended or deleted without notice.

In particular, it is prohibited to publish, transmit, or distribute:

  • hateful, discriminatory, racist, sexist, or homophobic remarks or content, or content inciting hatred of or violence against a person or group;
  • harassment, threats, intimidation, doxxing, or the disclosure of a third party's personal data;
  • pornographic or sexually explicit content, or content of a sexual nature involving minors;
  • violent or shocking content, or content glorifying self-harm, suicide, or criminal acts;
  • unlawful, infringing, or defamatory content, or content that invades privacy;
  • spam, unsolicited advertising, pyramid schemes, fraudulent links, or malware;
  • deliberately false information about a ride or park, especially where it concerns people's safety;
  • reviews that are manifestly inauthentic, purchased, automated, or published in bulk.

5.3 Reporting, blocking, and moderation

  • Every review, every profile, every feed post, and every comment can be reported from within the app: through the “…” menu for a review, profile, post, or photo, and by long-pressing a comment. Reporting is anonymous with respect to the person reported.
  • We acknowledge receipt of each report in the app, then notify you of the decision made and the reasons for it once the examination is complete. You may challenge this decision under the conditions set out in Article 5.4.
  • You can block a user: blocking is mutual and immediate. Their content stops being shown to you throughout the app, and yours stops being shown to them. You manage your blocks from your account settings.
  • Blocking and reporting remain possible even when the profile in question is private, already suspended, or has itself blocked you: it must always be possible to refer a matter to moderation.

Examination period. Each report is examined within 72 hours. Content that is manifestly unlawful or manifestly contrary to Article 5.2 is removed without delay upon examination. Cases requiring assessment (context, dispute between users, challenge to a negative review) may require a longer examination, not exceeding 7 days.

The measures we may take, depending on the seriousness and repetition of the violation, are: removal of the content, restriction of a feature, suspension of the account, or its permanent deletion. They may be taken without notice in the event of a serious violation.

5.4 Challenging a moderation decision

  • Any moderation decision may be challenged by writing to contact@ridexplorers.com, from the email address associated with the account concerned, specifying the content or account in question and the grounds for the challenge.
  • We acknowledge receipt of the challenge and respond with reasons within 14 days.
  • If the challenge is well-founded, the measure is lifted: a suspended account is reinstated, a restriction is removed.
  • Removed content is not put back online. Deletion of a review or comment is final: the content disappears from the app and is not restored. A challenge therefore cannot lead to its being automatically put back online; if a challenge is well-founded, you are free to republish the content in question.
  • One exception, for moderation itself. When a comment is reported, its text is copied into the report file, so that the decision can still be investigated if the comment is deleted in the meantime. This copy is visible only to moderation, never reappears in the app, and is erased 12 months after the file is closed.
  • This procedure does not deprive you of any judicial remedy or of the possibility of referring the matter to the competent authority.

We are under no general obligation to monitor content, but we act as soon as unlawful content is reported to us, in accordance with applicable regulations.

6Information about parks and rides

The information displayed (wait times, opening hours, technical specs, statuses, news) is provided for information only. It comes from external sources, automated readings, and user contributions, and may be incomplete, outdated, or incorrect. It does not in any way replace the official information provided by the park operator.

We are not affiliated with any park, operator, or leisure group. The names, trademarks, and logos mentioned belong to their respective owners and are used solely for the purposes of identifying and listing the places described.

RideXplorers is an aggregation and listing service. It does not produce the photographs or descriptions of rides and in no case claims authorship of them.

6.1 Data sources

Park and ride pages, as well as real-time data, are aggregated from the following public sources:

  • RCDB (rcdb.com): ride pages, technical specs, written descriptions (theme, history, etymology, notes), and photographs.
  • Coaster.Cloud: park and ride pages.
  • ThemeParks.wiki: wait times, opening hours, restaurants, and shows.
  • queue-times.com: wait times, crowd calendar, historical statistics, and annual attendance. Use authorized by the site's publisher; no attribution is required.
  • OpenStreetMap (via the Overpass and Nominatim services): points of interest (restrooms, dining, parking) and geocoding of parks.

6.2 Licenses and attribution

Data from OpenStreetMap is made available under the ODbL license and credited “© OpenStreetMap contributors” (openstreetmap.org/copyright). This attribution is passed along by our interface with the data concerned and displayed in the app wherever that data appears.

The other sources are used for information and listing purposes. Rights to the content coming from them remain with their respective owners, and these Terms do not grant you any right to reuse that content.

6.3 Photographs

Photographs of rides and parks from third-party sources are not hosted on our servers: they are loaded by your device from the servers of the original source (rcdb.com), at their public address. We claim no rights to them and do not redistribute any of them.

Your device may keep temporary technical copies of them, for display and for offline viewing of the parks you download. These copies stay local to your device, are never transmitted to third parties, and disappear when you clear the app's storage from Settings › Storage and downloads.

Copyright remains with their authors and the sites that distribute them.

Photographs published by users (Article 5.1), on the other hand, are hosted on our servers, in the reduced-size, metadata-free version produced by the app. Their author may remove them at any time, and we remove them in the event of a well-founded report (Article 5.3). Removed files are kept offline for 30 days, while any report is investigated, and then deleted.

6.4 Content removal

If you hold rights to content displayed in the app, whatever its nature (photograph, descriptive text, data, logo, trademark), and wish to have it removed, write to contact@ridexplorers.com, identifying the content concerned and providing proof of your rights. We acknowledge receipt within 48 hours and remove the content within 7 days after verification, without your having to show that you have taken any other steps.

7Ride Analyzer

The Ride Analyzer feature uses your iPhone's motion sensors and barometer to produce an indicative analysis of a ride's course. It is offered on an experimental basis.

  • The measurements and reconstructions displayed (G-forces, speed, altitude, track layout) are estimates, dependent on the position of the phone and the quality of the sensors. They have no value as official measurements and must not be used for technical, regulatory, or safety purposes.

You are solely responsible for complying with the park's rules and the ride's safety instructions. Many operators prohibit any unsecured object on board. Use the feature only if the ride's rules allow it, and keep your phone in a closed pocket, never in your hand.

We disclaim all liability for loss of or damage to your device, or for bodily injury, resulting from its use on board a ride.

8Location and notifications

Access to your location and the sending of notifications are optional and subject to your authorization in iOS Settings. You can revoke them at any time; the app remains usable, with reduced functionality (proximity, wait time alerts).

9Service availability

The app is provided “as is” and free of charge. It relies on third-party data sources over which we have no control.

9.1 No availability commitment

  • We make no service level commitment: no guaranteed availability rate, no restoration time, and no guarantee that the service will be error-free.
  • The service may be modified, suspended, or interrupted at any time, in particular for maintenance, fixes, or technical changes. Maintenance is carried out without notice; we strive to concentrate it during periods of low usage.
  • The unavailability, modification, or removal of a third-party source may deprive the app of a feature (wait times, opening hours, restaurant menus) without this constituting a breach on our part.

9.2 Discontinuation of a service and what happens to your data

  • If the service is permanently discontinued, we will inform you by email and in the app, with reasonable notice of at least 30 days where circumstances permit.
  • During this notice period, you may request an export of your personal data or delete your account, under the conditions set out in the Privacy Policy.
  • At the end of the notice period, accounts and associated content are deleted.

9.3 Terms of use of the programming interface

The application programming interface (API) that powers the app is intended solely for use by the app. Access to it is governed by technical limitations that are binding on you:

  • A rate limit per IP address on all requests, reduced to a stricter cap on search requests, as well as a cap on simultaneous connections. Beyond these limits, requests are rejected with a 429 code.
  • Per-account quotas on contribution features: number of active wait time alerts, and number of specs suggestions, cadence observations, and error reports per period. Reaching a quota is indicated in the app and resets automatically.
  • Stricter limits on authentication operations (sign-in, sign-up, password reset), intended to prevent brute-force attacks.

The values of these limits may change without notice to preserve the stability of the service. Deliberately circumventing these limits, automated data extraction, or use of the API by a third-party client constitutes a breach of these Terms and may result in the blocking of the IP address concerned and the suspension of the associated account.

10Liability

To the extent permitted by law, we cannot be held liable for indirect damages, loss of data, loss of published content, or the consequences of inaccurate information displayed in the app. Nothing in these Terms limits our liability in the event of intentional misconduct, or the rights granted to you as a consumer by the mandatory law of your country of residence.

11Termination

You may stop using the app at any time and delete your account from within the app. We may terminate or suspend your access in the event of a breach of these Terms, in particular the rules in Article 5. The provisions relating to intellectual property, liability, and governing law survive termination.

12Changes to the Terms

We may change these Terms, in particular to reflect changes to the service or to regulations. The last updated date appears at the top of the page. By continuing to use the app after a new version takes effect, you accept it.

13Governing law

These Terms are governed by French law. Failing amicable resolution, the dispute will be brought before the competent French courts, subject to the mandatory jurisdiction rules applicable to consumers residing in another country.

14Provisions specific to apps distributed through the App Store

The following provisions apply in addition and prevail in the event of conflict, in accordance with Apple's requirements for a custom end-user license agreement.

  • Acknowledgment. These Terms are concluded between you and us only, and not with Apple. We are solely responsible for the app and its content. Apple is not a party to the agreement.
  • Scope of license. The license granted in Article 4 is limited to Apple-branded devices that you own or control, within the limits of the Usage Rules of the App Store Terms and Conditions.
  • Maintenance and support. We are solely responsible for maintenance and support relating to the app. Apple has no obligation in this regard.
  • Warranty. We are solely responsible for applicable warranties. If the app fails to conform to an applicable warranty, you may notify Apple, which will refund any purchase price to you. To the extent permitted by law, Apple has no other warranty obligation.
  • Product claims. We are solely responsible for handling any claim by you or a third party relating to the app or its use, including with respect to product liability, regulatory compliance, and consumer or personal data protection.
  • Intellectual property rights. In the event of a third-party claim that the app infringes that third party's intellectual property rights, we will be solely responsible for the investigation, defense, settlement, and discharge of that claim.
  • Legal compliance. You represent that you are not located in a country subject to a U.S. government embargo or designated as supporting terrorism, and that you are not on any list of prohibited or restricted parties.
  • Third-party terms. You agree to comply with applicable third-party terms when using the app.
  • Third-party beneficiary. Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

15Contact

Any question about these Terms, any content report, any challenge to a moderation decision, and any support request: contact@ridexplorers.com.

See also the Legal Notice and the Privacy Policy.

Last updated: October 12, 2026